CALIFORNIA PRIVACY NOTICE

Arthrex, Inc. (the “Arthrex” or “we”) provides this California Privacy Notice (“Notice”) as a supplement to the information contained in Arthrex’s Global Privacy Notice and applies solely to all visitors, users and others who reside in the state of California. Arthrex has adopted this Notice to provide additional information to California residents related to their rights under the California Consumer Privacy Act of 2018 (“CCPA”), as modified by the California Privacy Rights Act of 2020 (“CPRA”), and any terms defined in the CCPA have the same meaning when used in this Notice. This Notice describes how and why we may collect and use your Personal Data as well as our practices during the past twelve (12) months.

Personal Data We Collect, Use and Disclose

Collection of Personal Data

Our website collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, with a particular consumer or device (“Personal Data”). Arthrex may obtain Personal Data directly from you (i.e., when you submit Personal Data to us) or indirectly from you (ie, through cookies and other tracking technologies used when you interact with our Site).

Arthrex may collect the following categories of Personal Data about you:

• Personal Identifiers includes Personal Data that can be used to identify an individual, such as name, address, email address or other similar identifiers
• Personal Information includes Personal Data that is not publicly available and can be used to identify an individual, such as employment information, education information and other similar information
• Commercial Information includes Personal Data that is related to an individual’s transactions, purchases and other commercial interactions with businesses, such as product preferences and other similar information
• Internet or other electronic network activity information includes information about an individual’s online activities, such as browsing history, search history and interactions with our websites, applications or advertisements

Uses and Disclosures of Personal Data

Arthrex may use your Personal Data for reasons referenced in the “How We Use Personal Data” section of the Global Privacy Notice. In particular, Arthrex may use your Personal Data for one of the following:

• To fulfill or meet the reason you provided the Personal Data (i.e., if you share your name and contact information to ask a question about an Arthrex product or service, we will use that Personal Data to respond to your inquiry).
• To provide, support, personalize and develop our Website, products and services.
• To provide you with marketing material.
• To provide and analyze our services.
• To help maintain the safety, security and integrity of our Website, products, services, databases and other technology assets, and business.
• Improve customer experience with surveys, polls and online research to deliver content and product and service offerings relevant to your interests.
• To create, maintain, customize and secure your account with us.
• For testing, research, analysis and product development, including to develop and improve our Website, products, and services.
• As described to you when collecting your Personal Data or as otherwise set forth in the CCPA.

Arthrex may disclose your Personal Data to Arthrex affiliates, service providers, to support business operations and to a third party for a business purpose. When such Personal Data is disclosed, Arthrex will enter into a contract that describes the purpose and requires the receipt to keep the Personal Data confidential and not use it for any purpose except as to perform the obligations of the contract.

We may disclose your Personal Data with the following categories of third parties:

• Business partners
• Consultants
• Service providers
• Law enforcement, government agencies, courts or other parties to protect ourselves, employees, to investigate fraud or as required by law, such as to comply with a subpoena or similar legal process
• Any other third party with your prior consent

Arthrex retains your Personal Data while your account is active or as needed to provide you with products, services or relevant information. After such time, we may continue to retain and use your Personal Data, as necessary, to comply with our legal, regulatory and ethical obligations, resolve disputes, exercise our rights, conduct internal research, maintain records and enforce and comply with our agreements.

Personal Data does not include:

• Publicly available information made available from government records, widely distributed media or by individuals.
• De-identified or aggregated consumer information.
• Information excluded from the CCPA scope, which may include:
• Health or medical information covered by the Health Insurance Portability and Accountability Act (“HIPAA”) of 1996 and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data.
• Personal Data covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach Billy Act (GLBA), California Financial Information Privacy Act (CFIPA and the Driver’s Privacy Protection Act of 1994).

California Privacy Rights

California residents may exercise their privacy rights with respect to their Personal Data as set forth below, subject to applicable exceptions.

Right to Know and Access. You have the right to know and access what Personal Data is being collected about you by Arthrex.

Right to Deletion. You may be entitled to request that we delete the Personal Data that we have collected from you. We will use commercially reasonable efforts to honor your request, in compliance with applicable laws. Please note, however, that we may need or be required to keep such Personal Data for our legitimate business purposes or to comply with applicable law.

Right to Limit the Processing of Sensitive Personal Data. You may be entitled to restrict the processing of your Sensitive Personal Data in certain circumstances.

Right to Correct. You may request that we correct Personal Data that we hold about you.

Right to Opt-Out of Sales and Sharing of Personal Data. Arthrex does not share your Personal Data. You may be entitled to opt out of the disclosure of your Personal Data to third parties for certain targeted advertising.

Right to Non-Discrimination. You have the right not to receive discriminatory treatment if you exercise the rights conferred to you by applicable privacy law.

Exercising Your Rights and Response Time

If you are a California resident and would like to exercise your privacy rights listed above, please contact us at privacy@arthrex.com or (866) 363.3096. You may designate an authorized representative to make a request to exercise your privacy rights for you. Your representative should use the same contact information to make any privacy rights request. Please note that we may separately verify your identity with you should a representative make a request on your behalf.

You may make a verifiable consumer request for access or data portability. The verifiable consumer request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data and describe your request with sufficient detail that allows us to properly understand, evaluate and respond to such request.

We aim to respond to all requests within 45 calendar days after receiving the request. We will inform you if our response takes longer.

Changes to Our Privacy Notice

Arthrex periodically evaluates its privacy policies and procedures to implement improvements and refinements. Therefore, Arthrex reserves the right to modify or amend this Privacy Notice at any time and for any reason. When this Privacy Notice is amended, Arthrex will revise the “last updated” date at the bottom of this page.

Please review this Privacy Notice periodically and especially before you provide personally identifiable information to us. For material changes to this Notice, Arthrex will notify individuals by placing a notice on this page. Your continued use of the Site after any changes to this Privacy Notice indicates your agreement with the terms of the revised Privacy Notice.

If you would like to receive a copy of this Privacy Notice in an alternate format or language, please contact us at privacy@arthrex.com or (866) 363.3096.

Contact Information

If you have any questions or comments about this Privacy Notice, the ways in which Arthrex collects, uses and discloses your Personal Data as described above, your choices and rights regarding such use, or wish to exercise your rights under California law, please contact:

Email: Privacy@arthrex.com

Phone: (866) 363.3096

Postal Address: Arthrex, Inc.

                           Attn: Risk Management & Compliance

                           1370 Creekside Blvd.

                           Naples, Florida 34108

Transfer of Personal Data of the European Data Subjects to the United States

1. Arthrex’s Commitment to Safe Personal Data Transfers

Arthrex ensures that all transfers of personal data to our organization fully comply with relevant data protection regulations. We prioritize the protection of your personal data and remain dedicated to upholding the standards set forth by the EU-US Data Privacy Framework.

In our products, systems, and processes, Arthrex implements the necessary safeguards to guarantee that any onward transfer of personal data is protected with highest standards.

To provide you with the information about the protection of your personal data throughout its journey, please refer to the Data Processing Agreement that we sign with you, the Arthrex Privacy Notice, or the specific privacy notice provided to you in the context of the product and service you are using.

2. Transfer of Personal Data to the United States

Arthrex complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Arthrex has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. Arthrex has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) Program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

The following Arthrex U.S. entities or Arthrex U.S. subsidiaries are adhering to the EU-U.S. DPF Principles, including as applicable under the UK Extension to the EU-U.S. DPF and Swiss-U.S. DPF Principles and are covered by Arthrex ‘s DPF submission:

• Arthrex, Inc., 1370 Creekside Blvd., Naples, Florida 34108, USA
• Arthrex Manufacturing Inc., 6875 Arthrex Commerce Dr., Ave Maria, FL 34142, USA
• Arthrex California Technology, Inc., 460 Ward Drive, Santa Barbara, California 93111, USA

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Arthrex commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to ICDR-AAA DPF IRM Service, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://go.adr.org/dpf_irm.html for more information or to file a complaint. The services of ICDR-AAA are provided at no cost to you.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Arthrex commits to resolve DPF Principles-related complaints about our collection and use of your personal data. EU and UK individuals and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should first contact Arthrex at privacy@arthrex.com.

With regards to the transfer of personal data to the United States and participation in the Data Privacy Framework (DPF), Arthrex will arbitrate claims and follow the terms as set forth in Annex I of the DPF (https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction).

Arthrex is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). Arthrex may be required to disclose personal data that we handle under the Data Privacy Framework in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

For information about the type or identity of third parties and the purposes for which Arthrex discloses personal data, please visit https://privacy.arthrex.com/index.html#Sharing-of-Personal-Data. Arthrex is liable for the onward transfer of personal data.

For information about the rights of individuals to access their personal data and to limit the use and disclosure of personal data, please visit https://privacy.arthrex.com/index.html#What-Are-Your-Rights and the Arthrex EMEA Privacy Notice at https://privacy.arthrex.com/our-commitment-to-privacy/european-economic-area-emea.html.

3. Assessment of United States Authorities’ Interest in Arthrex Personal Data Transfers

In addition to the EU – U.S. DPF adequacy decision, we have conducted an extensive risk assessment of the Arthrex’s personal data transfers, considering the following factors:  the purpose(s) for which the personal data is transferred and processed (e.g., marketing, HR, data storage, IT support, clinical trials).    

• The types of entities involved in the processing (e.g., public/private; controller/processor).
• The sector in which the transfer occurs (e.g., medical, telecommunication, financial, etc).
• The categories of personal data transferred (e.g., personal data relating to children may fall within the scope of specific legislation in the third country).
• Whether the personal data will be stored in the third country or whether there is only remote access to the personal data stored within the EEA.
• The format of the personal data to be transferred (e.g., in plain text, pseudonymized or encrypted).
• The possibility that the personal data may be subject to onward transfers from the third country to another (or within the same) third country.

These factors and particularly the nature of the personal data transferred is supporting an argument that the U.S. government is unlikely to seek to acquire the transferred information. As a medical device company, Arthrex is not involved in an industry with heightened national security concerns (e.g., defense contracting, intelligence community support, government contracting, or provision of critical infrastructure). Instead, the company’s transferred information typically includes personnel personal data, data system security, online learning user credentials and account information, and medical records that may contain personal data. These medical records are primarily used to develop specific surgical tools and plans, monitor patient recovery and progress in certain post-surgery circumstances, and, in limited instances, to provide technical support for surgical video recording processes. Arthrex is receiving the personal data from its EU subsidiary in order to support its routine business efforts, which are not sensitive in terms of national security or counter-intelligence considerations. The personal data is not transferred to additional countries from the United States, and when transmitted to the United States it is either sent in an encrypted format, or securely accessed remotely from the United States. Arthrex has not received, and is unlikely to receive, any U.S. government request regarding personal data processed by Arthrex. Therefore, it could not be reasonably expected that any personal data processed by Arthrex would be of particular national security interest.

4. Additional Considerations

Where applicable, Arthrex will exclusively store and process personal data of the European data subjects within the European Union. In such cases, the personal data is not retained in the United States, and any access to such data from the United States is based on a need-to-know requirement, such as fulfilling customer support requests, providing specific security assistance, or conducting technical troubleshooting.

Transfer of personal data to US is done strictly on need-to-know/need-to-have bases according to Data Processing Agreements outlining the organizational and technical measures Arthrex has in place to protect the personal data of European data subjects.

Arthrex acknowledges that in the event of an order to grant personal data access to US authorities, Arthrex would be obliged to inform customers, enabling them to terminate their agreement with us and halt personal data transfers to our organization. It is important to note that Arthrex has never had to issue such a notification, and based on the aforementioned evaluation, it is highly improbable that such circumstance will arise in the future.

5. Conclusion

Based on the comprehensive analysis outlined above, we assert with confidence that the risk of harm to the data subjects is minimal. This conclusion is based on the rigorous protective measures and safeguards implemented by Arthrex, along with the highly improbable likelihood of requests for personal data access by US authorities in relation to our product and services. Therefore, taking into account these factors and in compliance with relevant legal obligations, we affirm that the risk of harm to the data subjects is considered insignificant.

Regardless of low-risk exposure concerning the transfer of personal data of the European data subjects to the US, Arthrex is fully committed to maintaining compliance with the principles and safeguards outlined in the EU-US Data Privacy Framework and all relevant regulations, as well as best practices in data protection. By upholding these standards, we ensure the secure and lawful transfer of personal data, demonstrating our unwavering dedication to protecting our customers’ privacy.

APAC Privacy Notice

Arthrex ANZ Privacy Notice

Our Commitment to Privacy

Arthrex (“Arthrex”, “we”, “us” and “our”) is strongly committed to protecting the privacy and security of all Personal Information provided to us, including complying with the Australian Privacy Principles contained within the Australian Privacy Act 1988 (Cth) and the Information Privacy Principles contained within the New Zealand Privacy Act 2020 (NZ).

This Privacy Notice governs how and why Arthrex collects, uses, stores and discloses Personal Information which it may collect from individuals who are connected to its operations and activities, including but not limited to individuals, healthcare professionals, participants in clinical trials, research or observation studies, applicants, employees, agents, consultants, contractors, vendors, service providers, business associates and users of our website.

Arthrex may also provide separate privacy statements or privacy collection notices that apply to specific persons or circumstances, and the type of relationship you have with us. A separate statement or notice may be necessary due to the type of Personal Information being collected and to provide additional detail about how and why we collect and handle such information. This Privacy Notice should be read in conjunction with any such additional statement or notice.

Key Definitions

Act – means the Privacy Act 1988 (Cth) and/or the Privacy Act 2020 (NZ) (together, the “Acts”).

Arthrex – refers to Arthrex Inc., Arthrex Australia Pty Ltd (ABN 40 627 466 979), Arthrex New Zealand Limited (NZBN 9429 048 723 435) and all of their respective subsidiaries, related bodies corporate and related companies.

Personal Information – means information or an opinion about an identified individual, or about an individual who is reasonably identifiable either directly or indirectly, and as defined by the Acts.

Sensitive Information – means a sub-set of Personal Information, and includes information or an opinion about an individual’s origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, trade union membership, sexual orientation or practices or criminal record, and includes health information and genetic or biometric information.

1.  How We Collect Personal Information

Arthrex may collect Personal Information that is reasonably necessary for purposes that are directly related to our business functions or activities as a provider of medical devices, and medical education. In certain instances, we are required by the Therapeutic Goods Act 1989 (Cth), or other applicable laws, to collect Personal Information in order to comply with our legal obligations. In relation to Sensitive Information, we will strive to limit the collection of such information to the minimum necessary amount required for the relevant purpose.

Arthrex collects Personal Information directly from you or from the person it is about unless it is unreasonable, unlawful or impracticable to do so. This includes when:

• You engage with us in relation to our business operations, including providing goods and services to us or receiving goods and services from us.
• You are a patient who is undergoing surgery or treatment using our products or services.
• You register as a healthcare professional and submit Personal Information when using our website.
• You are an attendee of a seminar, meeting or event (e.g. registration for that event or the submission of a consent form and questionnaire).
• You engage with us in relation to marketing, medical education or research-related activities (e.g. applying for educational grants).
• You use our online platforms and websites, WiFi services and/or social networks.
• You call, post or email us.
• You are an existing employee or contractor, or you apply for an employment opportunity with us.

Arthrex may also collect your Personal Information indirectly. This includes when:

• You have consented or otherwise authorised third parties, such as contractors and social and community workers, to share your Personal Information with us.
• Your healthcare professional or a healthcare organisation provides your Personal Information to us.

If we collect Personal Information about you from a third party and it is unclear to us whether you have consented to the disclosure of your Personal Information, we may take reasonable steps to contact you and ensure that you are aware of the circumstances surrounding the collection and purposes for which we collected your Personal Information.

The types of Personal Information that we may collect include but are not limited to:

• Name, residential or other postal addresses
• Email addresses
• Phone numbers
• Billing information, including but not limited to bank account or credit card details
• Professional information, including but not limited to Australian or New Zealand Business Number, job title, academic or medical specialty, name of organisation and clinical interests
• Medical records
• Service use information
• Usernames and passwords
• Date of birth
• Gender or sex
• Language preferences
• Photo, video and audio content
• Location information
• Website cookies and IP addresses

If you are a healthcare professional, the types of Personal Information we may also collect include:

• Medical specialty
• Details relating to the medical procedures you perform

If you are a patient or customer, the types of Personal Information we may also collect include:

• Specific information about treatment or procedures performed
• Medical records or medical history through your healthcare professional
• Credit card or debit card details for purposes of payment

If you are an employee, agent, contractor or other user, we may monitor detailed performance, security and usage data. We will only collect unique identifiers (such as employee numbers) where connected to a primary or secondary purpose.

2.  How We Use Your Personal Information

Arthrex may use your Personal Information for the primary purpose for which it is collected, which may include:

• Marketing: to communicate with you about sponsorships, products, services, campaigns, causes we support, webinars and events.
• Medical education: to communicate with you about medical education events and learning opportunities.
• Provision of goods and services: to provide you with goods and services, including logistics, customer support and case support, and to evaluate and report on these goods and services.
• Research or educational opportunities: to conduct and/or fund research or support other educational opportunities (e.g. fellowship programs).
• Product development: to conduct and/or fund continuous product development.
• Compliance with regulatory requirements: to comply with any requirements under the Therapeutic Goods Act 1989 (Cth), the Medicines Act 1981 (NZ), or any applicable laws, such as maintaining a record of medical queries, complaints, adverse events and recalls relating to our products.
• Employee: to create and maintain employment records and to have an employment relationship with you, such as providing a safe work environment, providing IT and support services and supporting and assessing your performance. If you are applying for an employment opportunity with us, Arthrex may also use your Personal Information to assess your suitability for a role.
• General business: to facilitate the daily operations, activities and objectives of our business and its departmental functions, including for administrative, financial, security, logistical and payment purposes.
• Working with you: if you are a healthcare professional, contractor, consultant or third-party service provider, to collaborate and work with you.
• Other matters: to communicate with you in relation to our operations, activities and objectives, to verify your identity, to improve and evaluate our products, programs and services, including customer satisfaction surveys and to comply with any applicable laws.

There may be certain circumstances specific to you where we collect and/or use your Personal Information for a specific purpose not outlined above. These are set out in our privacy statements or privacy collection notices, which explain the primary purpose and any related secondary purposes for which we are collecting your Personal Information.

Data Aggregation

As part of our research and/or product development, we may aggregate Personal Information collected from you. Your Personal Information will be de-identified during the data aggregation process. Upon written request, your Personal Information may be re-identified and provided to you at any time, subject to Section 4 of this Privacy Notice.

Website Use Information and Cookies

When you access our website or use our products, we may use software such as Javascript, website cookies or web beacons to collect Personal Information about your search preferences and to continuously improve our online services. You may set your browser to adjust or disable cookies to provide you with an opportunity to either accept or reject cookies in each instance.

Arthrex may gather your IP address as part of our business activities and to assist with any operational difficulties or support issues with our services.

Arthrex uses cookies and web beacons to analyse the number of website visitors and to ensure our website is serving you effectively and efficiently. Certain cookies may contain Personal Information. However, most cookies and web beacons will not collect Personal Information that identifies individuals and instead collects general information such as how users arrive at and use our website. We share data from our website for these purposes, but we do so with respect for user privacy and in compliance with applicable privacy law.

Links to External Websites

Our website includes links to external websites that are not owned and managed by us. We are not responsible for the content or the privacy practices of those websites. We recommend that you examine each website’s privacy policy separately.

Electronic Communication

Arthrex may collect Personal Information via email, our website or through social media platforms. If these methods to collect Personal Information are of concern to you, then you may use other methods to communicate with us which may include telephone or by post (although these also have risks associated with them). We may also collect your email address or contact details when you send a message to us or subscribe to one of our mailing lists. Any Personal Information, including email addresses, will only be used or disclosed for the purpose for which it was provided to us.

Opting Out of Direct Marketing Communications

Where we use your Personal Information to send you marketing and promotional information by post, email or telephone, we will provide you with an opportunity to opt-out of receiving such information. By electing not to opt-out, Arthrex will accept your implied consent to receive similar information and communications in the future. We will always ensure that our opt-out notices are clear and accessible.

3.   Disclosure of Your Personal Information

Your Personal Information may be transferred to related Arthrex companies and affiliates, as well as third parties when reasonable and appropriate steps have been taken to maintain the required level of data protection as provided in this Privacy Notice, including the provision of notice and choice, where appropriate. Your Personal Information may be transferred and stored at a destination outside of Australia or New Zealand. This may include the United States of America, France, the Netherlands, Germany, Japan and Singapore.

Third parties may include:

• Consultants, contractors, vendors or service providers who provide services to Arthrex, such as IT and security service providers, hosting service providers, analytics service providers, and cloud storage providers.
• External support services to healthcare professionals, professional advisors (such as lawyers, accountants or auditors), counsellors, service providers, agencies and not-for-profits that provide support services.
• Researchers and product developers including other research and scientific institutions.
• Government and regulatory authorities, including where required under the Act or any other applicable laws.

Arthrex expects and requires that all third parties to whom we may disclose your Personal Information comply with Arthrex’s Privacy Notice and the relevant Australian and New Zealand legislation.

There may be certain circumstances specific to you where we disclose your Personal Information for a specific purpose, or to certain recipients, not outlined above. These are set out in our privacy statements or privacy collection notices.

Patient Information

Personal Information about patients, including Sensitive Information or health information, may be disclosed to healthcare professionals in line with a relevant consent form. We may also disclose your Personal Information to healthcare professionals for treatment and research purposes. This may include de-identified information for publication of outcomes of clinical trials and patient-reported outcome measures.

Cross-border Disclosure of Your Personal Information

Personal Information may also be processed by staff, by other Arthrex entities, or by other third parties operating outside Australia or New Zealand who work for us or for one of our suppliers, agents or partners. Arthrex may use data hosting facilities and third-party service providers to assist us with our operations and our provision of products and services.

When your Personal Information is disclosed outside of Australia or New Zealand, we take reasonably necessary steps to ensure that any overseas third-party recipient of your Personal Information does not breach the Australian Privacy Principles or Information Privacy Principles.

By providing your Personal Information to us, including by using our services and/or accessing our website, you consent to the disclosure, transfer, storing or processing of your Personal Information outside of Australia or New Zealand.

4.  Access to Your Personal Information

Arthrex will provide you with access to your Personal Information in accordance with the relevant legislation and applicable regulations subject to a written request detailing the type(s) of information requested. We will provide access to your Personal Information as soon as reasonably practicable (and in this respect, we will endeavour to do so within 30 days of your request). Arthrex may charge a reasonable cost incurred for supplying you with access to this information.

Please note that your rights to access Personal Information are not absolute. Australia and New Zealand privacy laws state that we are not required to grant access in certain circumstances, which may include where:

• Access would pose a serious threat to the life, safety or health of any individual or to public health or public safety.
• Access would have an unreasonable impact on the privacy of other individuals.
• The request is frivolous or vexatious.
• Denying access is required or authorised by a law or a court or tribunal order.
• Access would be unlawful.
• Access may prejudice commercial negotiations, legal proceedings, enforcement activities or appropriate action being taken in respect of a suspected unlawful activity or serious misconduct.

If we refuse to grant you access to your Personal Information, we will provide you with an explanation for this decision (unless it is unreasonable to do so).

5.  Storage and Security of Your Personal Information

Arthrex takes reasonable steps to protect the Personal Information we hold from misuse, interference, loss and from unauthorised access, modification or disclosure. Your Personal Information will be transmitted and stored in encrypted, secure electronic databases on our servers or with cloud hosting service providers or other third-party service providers, to which employee access is restricted. Hard copy information is physically protected using locks and security systems. Personal Information may only be accessed by authorised personnel. Arthrex will maintain your Personal Information in accordance with document retention requirements under any applicable law.

When Personal Information is stored with a third party, Arthrex implements contractual arrangements which require those third parties to maintain the security of the information. We take reasonable steps to protect the privacy and security of Personal Information, but we are not liable for any unauthorised access or use of such information.

Arthrex will make reasonable efforts to ensure that Personal Information is accurate, updated, adequate, relevant, not excessive for the purposes for which the Personal Information is processed and kept only for the period necessary for permitted purposes.

6.  Data Breaches

If Arthrex suspects that a data breach has occurred, we will assess the circumstances of the suspected breach promptly upon becoming aware. When we ascertain that a data breach has occurred and where required by law, we will:

• notify the Office of the Australian Information Commissioner (Australia) or the Office of the Privacy Commissioner (New Zealand) using the relevant protocols; and
• notify the affected individuals upon assessment of the data breach.

7.  Inquiries and Enforcement of Compliance

Arthrex commits to resolve complaints about your privacy and our collection or use of your Personal Information. If you have any questions, comments or suggestions about this Privacy Notice or Arthrex’s privacy practices, please contact the Group Data Protection Officer at privacy@arthrex.com.  

We will respond to your written complaint within 30 days by following our procedures for handling complaints and concerns about our practices relating to the Acts and relevant regulations. We will respond to your complaint in accordance with the relevant provisions of the Acts and their corresponding regulations. Alternatively, you may make your written complaint to the Office of the Australian Information Commissioner (Australia) or to the Office of the Privacy Commissioner (New Zealand).

8.  Compliance

Arthrex regularly evaluates its privacy policies and procedures to implement improvements and refinements. Therefore, Arthrex reserves the right to modify or amend this Privacy Notice at any time and for any reason. When this Privacy Notice is amended, Arthrex will revise the “last updated” date at the bottom of this Privacy Notice. Please review this Privacy Notice periodically and especially before you provide Personal Information to us. Your continued use of our website after any changes to our Privacy Notice indicates your agreement with the terms of the revised Privacy Notice.

Last updated: August 2024

Arthrex Japan Privacy Notice

プライバシー・ポリシー

Arthrex Japan合同会社、（以下、「弊社」といいます。）は、プライバシー保護の重要性を深く認識し、個人情報の保護に関する法律、その他関係法令を遵守し、個人情報を適切に取り扱います。本プライバシー・ポリシー（以下、「本ポリシー」といいます。）は、弊社における個人情報の取扱方針を明らかにするものです。

1.定義
　本ポリシーにおける「個人情報」、「個人データ」及び「保有個人データ」の各定義は、それぞれ個人情報の保護に関する法律及び同法施行令の定めるところによるものとします。

2.個人情報の取得について
　弊社は、法令に基づき適正な手段により個人情報を取得します。

3.個人情報の利用
　弊社は、弊社が公表又はご本人に通知した利用目的を達成するために必要な範囲内でのみ個人情報を利用します。ただし、法令に基づき認められる場合には、他の利用目的にて個人情報を必要な範囲で取り扱う ことがあります。

4.個人情報の利用目的
　個人情報の利用目的は以下のとおりです。

• 頂いたご連絡、お問合せ又はご相談等に関する検討、調査及び対応
• 官公庁及びその受託者に対する報告、届出、義務の履行及び協力
• 製品に関する保守、点検、修理、交換その他の対応等の実施
• 製品の安全性、品質、有効性及び適正使用の確保並びにこれらに関する情報の収集、調査、分析、提供及びそれらの準備
• 製品の製造者、販売者及び医療関係者に対する、製品に関する連絡、問合せ及び照会
• 金銭受取・支払処理に関する情報の収集・管理
• 製品に関する市場の調査及び分析、使用実態並びに使用者のニーズ及び意見の収集、調査及び分析
• 製品の紹介、受注及び供給並びにこれらに関連する連絡
• 製品の安全性、品質、有効性及び適正使用の確保並びにこれらに関する情報の収集、調査、分析、提供及びそれらの準備
• 医学、医用生体工学及び薬学の各分野における調査、分析及び研究並びにこれらの依頼、支援及び管理
• 医療情報及び学術情報の収集、調査、分析、提供及びこれらの準備
• 製品、医学及び生体工学等についての講演及び実演等の依頼並びに当該講演及び実演等への参加依頼
• 医療関係者向けウェブサイトの管理
• 製品の開発、臨床研究及びその依頼、製品の監修の依頼並びに販売後の製品に関する調査、分析及びその依頼  • 資金等の支払いに関する透明性確保のための情報提供・開示
• 弊社、弊社グループ内各社及びその関係会社の製品、サービス及び業務に関する計画及びその実施
• 取引の検討、商談、受発注並びに取引上の義務の履行及び履行請求その他の取引上の連絡
• 製品の使用先、使用実態、使用者ニーズ等の調査・把握
• 弊社の事業に関する市場調査その他の調査研究
• キャンペーンやイベント等の実施
• 施設や機器の管理
• 経営分析のための統計数値の作成とその利用
• 会計監査上の確認作業実施
• 採否、採用条件その他処遇・条件の検討、決定及び通知並びに入社手続等の関連する手続の実施
• 業務上の連絡及び業務の遂行
• 従業員の管理及び教育、福利厚生及び人事サービスの提供、健康保険その他社会保険等の手続、従業員の安全衛生の確保、債権債務の精算その他社内規程に定める事項並びにこれらに関する連絡及び準備
• 退職後の諸手続及びこれに関する連絡

5.第三者提供
　弊社は、ご本人の同意がある場合又は法令に定める場合には、個人データを第三者に提供することがあります。

6.委託先の監督
　弊社は、個人データの取扱いの全部又は一部を第三者に委託する場合は、その取扱いを委託された個人データの安全管理が図られるよう、委託を受けた者に対する必要かつ適切な監督を行います。なお、外国に所在する者へのか かる委託は、本人の同意があること、当該委託先が個人の権利利益を保護する上で日本国と同等の水準にあると認められる個人情報の保護に関する制度を有している外国として個人情報保護委員会規則で定められている外国に所 在する法人であること、又は当該委託先が継続的に法令で定める基準に適合する体制を整備した者であることを条件といたします。

7.共同利用
　(1)弊社は、次のとおり弊社が保有する個人データを共同利用します。なお、次の共同利用をする者のうち外国にある者との個人データの共同利用は、本人の同意があること又は当該共同利用先が継続的に法令で定める基準に適合す る体制を整備した者であることを条件といたします。

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8.安全管理
　弊社は、弊社の取り扱う個人データの漏えい、滅失又はき損の防止その他個人データの安全管理のために必要かつ適切な措置として以下の措置を講じます。

1. 個人データの適正な取扱いの確保のため、基本方針を策定する
2. 個人データに係る取扱方法、責任者・担当者及びその任務等について個人データの取扱規程を策定する
3. 個人データの取扱いに関する責任者として個人情報保護管理責任者を設置するとともに、個人データを取り扱う従業員及び当該従業員が取り扱う個人データの範囲を明確化し、個人情報保護法や取扱規程に違反している事実又は兆候を把握した場合の個人情報保護管理責任者への報告連絡体制を整備する
4. 個人データの取扱いに関する留意事項について従業員に定期的な研修を実施する
5. 個人データを取り扱う区域において、従業員の入退室管理及び管理区域へ持ち込む機器及び電子媒体等の制限を行うとともに、権限を有しない者による個人データの閲覧等を防止する
6. アクセス制御を実施して、担当者及び取り扱う個人情報データベース等の範囲を限定する

9.保有個人データの開示・訂正・利用停止等
　弊社は、弊社の保有個人データに関してご本人又は代理人から開示、訂正又は利用停止等を求められた場合、本人確認の後、個人情報の保護に関する法律に基づき適切に対応いたします。

【請求方法】
申請書（書式は問わないが、下記の所定事項を記載願います）に本人確認書類を添付の上、《お問合せ窓口》宛に郵送によりお願い申し上げます。

《開示等請求時申請書記載事項》

申請内容（開示/訂正/利用停止の別）

対象となる個人情報とその理由

*訂正希望の場合には訂正前後の情報

《本人確認書類》
運転免許証又はパスポートのコピー及び住民票

《お問合せ窓口》
〒163-0828
東京都新宿区西新宿二丁目4番1号
新宿ＮＳビル　28階
Arthrex Japan合同会社
個人情報お問合せ窓口

【手数料】
1回の申請ごとに、800円分の郵便切手を申請書類に同封してください。
※手数料が不足している場合又は手数料が同封されていない場合は、その旨ご連絡申し上げますが、所定の期間内にお支払いがない場合は、開示の求めがなかったものとして対応させていただきます。

【回答方法】
申請書に記載されている住所宛に書面にてご回答申し上げます。

【不開示について】
次に定める場合は、不開示とさせていただきます。不開示を決定した場合は、その旨、理由を付記して通知申し上げます。なお、不開示の場合についても手数料をいただきます。

• ご本人確認ができない場合• 所定の申請書類に不備があった場合
• 開示の求めの対象が保有個人データに該当しない場合
• 本人又は第三者の生命、身体、財産その他の権利利益を害するおそれがある場合
• 弊社の業務の適正な実施に著しい支障を及ぼすおそれがある場合
• 法令に違反することになる場合

10.本プライバシー・ポリシーの見直し
　弊社は、本ポリシーを適宜見直し改善してまいります。本ポリシーを変更した場合は、変更後の内容を合理的な方法で公表いたします。

11.Cookie及びIPアドレス
　Cookie及びIPアドレス情報は、単体では特定の個人を識別できませんが、他の情報と一体となって利用され個人が識別されることにより、個人情報に該当する場合には、個人情報として取り扱われます。なお、Cookie情報については、ブラウザの設定で拒否することが可能です。Cookieを拒否するとサイトを閲覧できない場合があります。

12.個人情報お問合せ窓口
　本ポリシーに関するお問合せに関しては、第9項に定める《お問合せ窓口》にご連絡ください。なお、直接ご来社いただいてのお申し出は受けかねますので、その旨ご了承賜りますようお願い申し上げます。

以上

Arthrex Korea Privacy Notice
개인정보 처리방침
(외부 공개용)

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아스렉스코리아 유한회사(이하 “회사”)는 정보주체의 개인정보 보호 및 권익을 보호하고 개인정보와 관련한 정보주체의 고충을 원활하게 처리하고자 개인정보 보호법 제30조 등에 따라 다음과 같은 개인정보 처리방침(이하 “본 방침”이라고 합니다)을 두고 있습니다.  회사는 본 방침을 개정하는 경우, 변경된 내용을 쉽게 확인하실 수 있도록 회사의 홈페이지를 통하여 공지할 것입니다.
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‍제1조 (개인정보의 처리목적, 수집방법 및 처리하는 개인정보의 항목) 회사는 개인정보를 다음의 목적을 위해 정보주체의 개인정보를 처리합니다. 처리하는 개인정보는 원칙적으로 다음의 목적 이외의 용도로는 사용되지 않으며 이용 목적이 변경될 시에는 사전동의를 받는 등 필요한 조치를 이행할 예정입니다.

• 가. 회사의 마케팅 및 의학적 정보전달 업무: 제품설명회, 제품 교육 훈련 등 보건의료전문가를 대상으로 하는 마케팅 또는 의학적 정보 취득 및 전달 활동 수행, 향후 강연·자문·연구 등의 의뢰 여부 결정
• 나. 계약의 체결·이행: 계약 당사자의 신원 확인, 계약 체결여부의 결정, 대금/서비스료 지급 등 계약의 이행, 내용증명 발송, 가압류 신청·소 제기 등 채무불이행에 대한 대응
• 다. 회사의 법적·행정적 의무 이행: 부작용·이상사례 보고, 사용성적조사 결과 보고, 소비자 및 고객의 질의에 대한 답변 및 처리, 의료기기에 대한 자발적 회수조치 및 품질관리 등 고지사항 전달, 법인세·부가가치세 등 각종 세금의 신고·납부, 영수증·세금계산서의 발급·교부, 회사에 부과되는 법적·행정적 의무의 이행
• 라. 출입자 확인, 범죄 예방 및 연락처 확보
• 마. 입사지원자 채용 업무, 고용에 따른 제반 업무 운영

이러한 목적을 달성하기 위하여 정보주체의 동의 내지 관계법령에 따라 회사가 처리하는 개인정보의 항목은 아래와 같습니다.  

1.    보건의료전문가 정보

[필수항목]

• 일반 개인정보: 성명, 주소, 소속 요양기관명 및 주소, 전화번호, 은행·증권사 등 금융기관 계좌번호, (개인사업자인 경우) 사업자등록번호, 이메일, 전공 및 직책, 출신 학교, 경력사항, 의료인면허번호
• 강연: 강연일자, 강연장소, 행사명 등 강연 의뢰 목적, 강연자 성명 및 소속, 강연료 지급액, 강연주제, (강연 내용을 녹음하는 경우) 음성
• 자문: 자문일자 또는 자문기간, 행사명 등 자문 의뢰 목적, 자문자 성명 및 소속, 자문료 지급액, 자문주제
• 고유식별정보: 주민등록번호(관련 세법상 요구되는 경우에 한함)

[선택항목]

• 일반 개인정보: 성별, 사진, 팩스번호
• 고유식별정보: 여권번호

2.    환자 정보

[필수항목]  

• 일반 개인정보: 환자ID, 이니셜 등 코드화 된 식별정보, 생년월일, 성별, 키, 체중, 주소, 나이(이상사례 발생 시)
• 민감정보: 질병 정보, 회사 제품과 관련된 진료 및 수술과정에서 생성된 환자에 대한 진료기록(수술/이식날짜, 수술방법 및 부위, 당시 상태, 의료기관), 제품과 관련하여 발생한 부작용 또는 불만의 내용, 이상사례 정보(환자 상태, 위해 정도), 과거 병력, 합병증, 복용약물 등 기타 의료기기 이상사례 보고서에 포함되는 환자의 건강 관련 정보

3.    기타 거래 상대방 정보

[필수항목]

• 회사와 거래 관계에 있는 대리점 등 협력업체: (법인인 경우) 해당 법인의 대표자의 성명, 주소, 전화번호, 상호명, 휴대전화번호, 전자우편주소, 주민등록번호(관련 세법상 요구되는 경우에 한함), 사업자등록번호, 계좌번호 등 금융기관 계좌정보(계약상대방이 법인인 경우 소속 임직원의 성명, 전화번호, 전자우편주소, 근무지 주소 등 포함), 회사 사업 관련 관계회사명, 주민등록번호(비용지급에 따른 세무처리가 필요한 경우에 한함), 거래현황(제품 주문 및 구매, 대금 지급 내역 등) 및 민원내역, (대리점의 경우) 회사에 제출하는 DueDiligence 질문서 서류에 포함된 정치, 범죄여부

4.    입사지원자 정보

[필수항목]

• 일반 개인정보: 성명, 생년월일, 주소, 연락처(휴대전화번호), 이메일 주소, 성별, 국적, 사진, 학력, 경력, 자격 및 면허사항, 기타 회사에 제출하는 이력서, 자기소개서 및 성적증명서 등 서류에 기재된 개인정보

[선택항목]

• 연락처(자택번호), 병역사항, 혼인 여부, 가족사항, 보훈사항

제2조 (개인정보의 처리 및 보유 기간) 관계법령의 규정에 따라 개인정보를 보존하여야 하는 경우가 아닌 한, 정보주체의 개인정보는 원칙적으로 해당 개인정보의 처리목적이 달성될 때까지(개인정보의 처리에 관한 동의를 받을 당시 달리 명시된 보유기간이 있는 경우 해당 기간 동안) 보유 및 이용되며, 보유기간이 경과하거나 그 처리 목적이 달성되면 지체 없이 파기됩니다. 다만, 입사자를 제외한 나머지 입사 미대상자에 대하여는 채용 여부 결정시까지 보유 이용합니다.

1.    보건의료전문가 정보

• 강연·자문·기타 서비스: 상법, 국세기본법 등 관계 법령의 규정 및/또는 개인정보처리의 수탁자가 소재한 국가의 법령에 따라 개인정보를 더 보존할 의무가 있는 경우가 아닌 한, 강연·자문 등의 계약완료일로부터 5년이 되는 시점까지. 다만, 여권번호의 경우 해당 예약 및 요금의 납부 완료 시점까지 보관

2.    환자정보

• 부작용, 이상사례, 안정성 관련 대상 환자: 부작용 보고 후 후속조치 완료 또는 회수조치 완료 후 폐기

3.    기타 거래상대방 정보

• 거래상대방 대표자, 담당자: 관계 법령의 규정 및/또는 개인정보처리의 수탁자가 소재한 국가의 법령에 따라 개인정보를 보존할 의무가 있는 경우가 아닌 한, 가래상대방과의 계약관계 종료일로부터 5년까지

4.    입사지원자

• 입사자 결정 후 입사자를 제외한 나머지 입사 미대상자에 대하여는 수집한 개인정보를 즉시 파기

제3조 (개인정보의제3자 제공) 회사는 원칙적으로 정보주체의 개인정보를 본 방침 제1조에서 명시한 범위 내에서 처리하며, 정보주체의 사전 동의 없이는 본래의 범위를 초과하여 처리하거나 제3자에게 제공하지 않습니다. 다만, 아래의 경우에는 예외로 합니다.

1.    정보주체가 사전에 개인정보의 제공에 대해 동의한 경우

2.    법령 등에 의해 개인정보의 제공이 요구되거나 허용되는 경우

회사의 개인정보의 제3자 제공에 관한 주요 현황은 다음과 같습니다.

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제4조 (개인정보처리업무의 위탁) 회사는 아래와 같이 개인정보 처리업무를 위탁하고 있습니다. 회사는 위탁계약 시 개인정보보호 관련 법규의 준수, 개인정보에 관한 제3자 제공 금지 및 책임부담 등을 명확히 규정하고, 당해 계약내용을 보관하고 있습니다. 수탁자나 위탁하는 업무의 내용이 변경되는 경우 본 처리방침을 통해 공개하겠습니다.

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제5조 (정보주체의 권리·의무 및 그 행사방법)

①     정보주체는 자신 및 자신이 법정대리인인 14세 미만 아동의 개인정보의 열람 및 처리정지를 요구할 수 있습니다. 다만 개인정보 보호법 제35조 제4항, 제37조 제2항에 따라 다음의 어느 하나에 해당하는 경우에는 회사는 해당 사유를 정보주체에게 알리고, 열람 및 처리정지 요구를 거절할 수 있습니다.
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• 법률에 특별한 규정이 있거나 법령상의무를 준수하기 위하여 불가피한 경우
• 다른 사람의 생명신체를 해할 우려가 있거나 다른사람의 재산과 그 밖의 이익을 부당하게 침해할 우려가 있는 경우
• 개인정보를 처리하지 아니하면 정보주체와약정한 서비스를 제공하지 못하는 등 계약의 이행이 곤란한 경우로서 정보주체가 그 계약의 해지 의사를 명확하게 밝히지 아니한 경우

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②     정보주체는 자신 및 자신이 법정대리인인 14세 미만 아동의 개인정보의 오류에 대한 정정 및 삭제를 요구할 수 있습니다. 다만, 다른 법령에서 그 개인정보가 수집 대상으로 명시되어 있는 경우에는 그 삭제를 요구할 수 없습니다.

③     정보주체가 개인정보의 오류에 대한 정정 및 삭제를 요청한 경우에는 정정 및 삭제를 완료할 때까지 당해 개인정보를 이용 또는 제공하지 않습니다. 또한 잘못된 개인정보를 이용 또는 제공한 경우 발견 즉시 지체 없이 수정하겠습니다.

④     제1항 및 제2항에 따른 권리 행사는 정보주체의 법정대리인이나 위임을 받은 자 등 대리인을 통하여 하실 수 있습니다. 이 경우 개인정보 처리 방법에 관한 고시 별지 제11호 서식에 따른 위임장을 제출하여야 합니다.

⑤     정보주체는 개인정보 보호법 등 관계법령을 위반하여 회사가 처리하고 있는 정보주체 본인이나 타인의 개인정보 및 사생활을 침해하여서는 아니 됩니다.

⑥     개인정보의 열람, 정정, 처리정지 및 삭제 등의 요청을 위한 담당자는 제9조를 참조해주시기 바랍니다.

제6조(개인정보의 파기절차 및 방법)

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①     회사는 원칙적으로 보유기간의 경과, 개인정보 처리목적 달성 등  개인정보가 불필요하게 되었을 때에는 지체 없이 해당 개인정보를 파기합니다.

②     회사가 보유기간이 경과하였거나 처리목적이 달성되었음에도 불구하고 다른 법령에 따라 개인정보를 계속 보존하여야 하는 경우에는, 해당 개인정보 또는 개인정보파일을 다른 개인정보와 분리해서 저장ž관리  합니다.

③     회사는 파기 사유가 발생한 개인정보를 선정하고, 회사의 개인정보 보호책임자의 승인을 받아 개인정보를 파기합니다.

④     회사는, 파기하여야 할 개인정보가 전자적 파일 형태인 경우 기록을 재생할 수 없도록 파기하며, 이외의 기록물, 인쇄물, 서면, 그 밖의 기록매체인 경우 파쇄 또는 소각합니다.

제7조 (개인정보의안전성 확보 조치)
회사는 개인정보 보호법 제29조에 따라 다음과 같이 안전성 확보에 필요한 기술적ž관리적 및 물리적 조치를 하고 있습니다.
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1. 관리적 조치: 내부관리계획 수립·시행, 직원에 대한 정기 개인정보 보호교육
2. 기술적 조치: 개인정보처리시스템 등의 접근권한 관리, 접근통제시스템 설치, 고유식별정보 등의 암호화, 보안프로그램의 설치 및 갱신
3. 물리적 조치: 전산실, 자료보관실 등 개인정보 보관장소에 대한 접근통제

   
제8조 (개인정보 처리방침의 변경) 본 방침은 시행일로부터 적용되며, 법령 및 방침 변경에 따른 내용의 추가, 삭제 및 정정이 있는 경우에는 변경사항의 시행 7일 전부터 회사 홈페이지를 통하여 고지할 것입니다.

제9조 (의견수렴 및 불만처리) 정보주체는 개인정보 보호 관련 문의, 불만처리, 피해구제 등에 관한 사항을 아래 개인정보 보호책임자 또는 담당부서에 문의하실 수 있습니다. 회사는 정보주체의 민원사항에 대하여 신속하고 충분한 답변을 드릴 것입니다.  

[개인정보 보호책임자]    
성명 및 직책: 이우종 대표이사
전화번호: 02-6900-9410
E-mail: john.lee@arthrex.kr

[개인정보보호 담당부서]
부서명: 준법감시부서
담당자: 채송화
전화번호: 02-6900-9407
E-mail: judy.chae@arthrex.kr

제10조 (개인정보 열람청구) 회사는 개인정보 보호법 제35조에 따른 개인정보의 열람 청구를 아래의 부서에 할 수 있습니다. 회사는 정보주체의 개인정보 열람청구가 신속하게 처리되도록 노력하겠습니다.  

[개인정보 열람청구 접수·수리 부서]
부서명: 준법감시부서
담당자: 채송화
전화번호: 02-6900-9407
E-mail: judy.chae@arthrex.kr
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제11조 (개인정보 자동 수집 장치의 설치·운영 및 거부에 관한 사항)  ‍

1. 회사는 이용자에게 개별적인 맞춤서비스를 제공하기 위해 이용 정보를 저장하고 수시로 불러오는 ‘쿠키(cookie)’를 사용합니다
2. 쿠키는 웹사이트를 운영하는 데 이용되는 서버(http)가 이용자의 컴퓨터 브라우저에게 보내는 소량의 정보이며 이용자들의 PC 컴퓨터 내의 하드디스크에 저장되기도 합니다.

• 쿠키의 사용목적: 이용자가 방문한 각 서비스와 웹 사이트들에 대한 방문 및 이용형태, 인기 검색어, 보안접속 여부, 등을 파악하여 이용자에게 최적화된 정보 제공을 위해 사용됩니다.
• 쿠키 저장을 거부할 경우 맞춤형 서비스 이용에 어려움이 발생할 수 있습니다.
• 회사가 사용하는 쿠키에 대한 세부 정보는 [쿠키 설명] 에서 확인하실 수 있습니다.

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제12조 (권익침해 구제방법)
‍정보주체는 개인정보 침해로 인한 구제를 받기 위하여 개인정보분쟁조정위원회, 한국인터넷진흥원 개인정보침해신고센터 등에 분쟁해결이나 상담 등을 신청할 수 있습니다. 기타 개인정보침해의 신고 및 상담에 대하여는 아래의 기관에 문의하시기를 바랍니다.

• 개인정보보호 종합지원 포털(개인정보보호위원회 운영)
  소관업무: 개인정보 침해사실 신고, 상담 신청, 자료제공
  홈페이지: http://www.privacy.go.kr
  전화: 02-2100-3394
• 개인정보 침해신고센터(한국인터넷진흥원 운영)
  소관업무: 개인정보 침해사실 신고, 상담 신청
  홈페이지: http://privacy.kisa.or.kr
  전화: (국번없이) 118
• 개인정보 분쟁조정위원회
  소관업무: 개인정보 분쟁조정신청, 집단분쟁조정 (민사적 해결)
  홈페이지: www.kopico.go.kr
  전화: (국번없이) 1833-6972
•  대검찰청: (국번없이) 1301 www.spo.go.kr
• 경찰청: (국번없이) 182 https://ecrm.police.go.kr/

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제13조 (영상정보처리기기 설치·운영)
‍회사는 아래와 같이 영상정보처리기기를 설치·운영하고 있습니다.

• 영상정보처리기기 설치근거·목적: 회사의 시설안전, 화재예방
• 설치 대수, 설치 위치, 촬영 범위: 사옥 로비 등 주요시설물에 3대 설치, 촬영범위는 주요시설물의 전 공간을 촬영
• 관리책임자,담당부서 및영상정보에 대한접근권한자: IT-이지수,HR-김연, GA-박지윤
• 영상정보 촬영시간, 보관기간, 보관장소, 처리방법- 촬영시간: 24시간 촬영- 보관기간: 촬영 시부터 365일-보관장소 및 처리방법: 서버실에서 영상정보처리기기 보관, 처리
• 영상정보확인 방법및 장소:관리책임자에게 요구IT-이지수,HR-김연, GA-박지윤/서버실
• 정보주체의 영상정보 열람 등 요구에 대한 조치: 개인영상정보 열람·존재 확인 청구서로 신청하여야 하며, 정보주체 자신이 촬영된 경우 또는 명백히 정보주체의 생명·신체·재산의 이익을 위해 필요한 경우에 한해 열람을 허용함
• 영상정보 보호를 위한 기술적·관리적·물리적 조치: 내부관리계획 수립, 접근통제 및 접근권한 제한, 영상정보의 안전한 저장·전송기술 적용, 처리기록 보관 및 위·변조 방지조치, 보관시설 마련 및 잠금장치 설치

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시행일. 본 약관은 2024년 9월 9일부터 시행됩니다.

Privacy Notice on the Use of Additional Processing Activities in the Context of ARTHREX Websites, Including Social Media Icons, Newsletters Surveys, User Registration and Contact Form

Social Media Icons

Arthrex, Inc., 1370 Creekside Blvd., Naples, Florida 34108, USA (“ARTHREX”) websites contain icons with the logos of certain social media platforms. The icons are linked to the URL of a specific social media platform. When you click on the icon, the respective function of the social media platform is activated (ie, like, share, ct, etc). Until the icon is clicked on, no personal data is transmitted to the social media platform. When you click on the icon, you will leave our website.

 

Newsletter

If you register via our website or by any other means to receive an electronic newsletter, we will store and process your registration data (the registration form will show you which registration data we collect and store and whether entries are mandatory or voluntary). The registration data will be available for an unlimited period of time or until you unsubscribe or we cancel the newsletter. The registration for our newsletter takes place in a so-called double opt-in procedure. This means that after registration you will receive an email asking you to confirm your registration. This confirmation is necessary to prevent unauthorized use of your email address by another person.

The IP address assigned to you by the internet service provider (ISP), and the date and time of registration will also be stored when you register. The purpose of this is to protect our legitimate interest in preventing and, if necessary, prosecuting misuse of our services. In addition, we will store and process your consent to receive the newsletter for the retention period specified below. This serves to protect our legitimate interest in being able to prove, in the event of a dispute, that you wished to receive the newsletter.

After termination of your registration for the receipt of a newsletter, we will retain the registration data, the IP address, date and time of registration and your consent for up to three (3) months. This serves to protect our legitimate interest in being able to restore this data in the event of unintentional deletion or in establishing, exercising or defending legal claims in connection with the registration for, and consent to, receipt of a newsletter.

 

Surveys

We conduct online surveys and collect information via interactive questionnaires using the platform and services of third-party service providers. You can object to the use of your data for direct marketing purposes at any time.

It is your free and voluntary decision whether you wish to participate in a survey or to answer a questionnaire. Information collected through surveys will be processed and used to protect our legitimate interest in improving our deliveries and services to meet your individual requirements. Additionally, information gathered from surveys help us promote the sale of our products and services, possibly offering you additional products or services in line with your interests, and, where relevant, fulfilling our product monitoring obligations with respect to our products and services. Information collected through questionnaires for the preparation of events will be processed and used for the sole purpose of participation in the event. If you are a customer, the information will be transferred to our customer database. If there is no customer relationship, the information may be transferred to our database for prospective customers, or otherwise it will be deleted after six (6) months.

 

User Registration & Contact Form

If you register on our website and create a user account (the registration form will show you which registration data we collect and store and whether entries are mandatory or voluntary), all personal data collected in connection with this user account will be stored in this user account until you delete the user account or until we cancel the user account. The IP address assigned to you by your internet service provider (ISP) and the date and time of registration will also be stored when you register. The purpose of this is to protect our legitimate interest in preventing and, if necessary, prosecuting misuse of our services.

After deletion of your user account, we will retain all data for up to six (6) months. This serves to protect our legitimate interest in being able to restore the data in the event of unintentional deletion or in establishing, exercising or defending legal claims. By creating an account, you are agreeing to the retention period that has been established.

Our website contains a contact form which you may use for communication with us. When submitting information through the contact form, you are required to enter an email address, which we will use to respond to your request. The contact form enables you to submit additional information on a voluntary basis.

If you provide us with personal data via the user account or the contact form for a purpose beyond the use of the website or respective web service, such as sending us an offer or product information, we will also store and process this data for this purpose.