Privacy Policy
This Privacy Policy describes the policies of Arthrex Grand Rapids, in the state of Michigan in the United States of America, on the collection, use, and disclosure of the information that we collect when you use our website https://arthrex-grandrapids.com/. (the “Service”). By accessing or using the Service, you are consenting to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service. We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will become effective when posted in the Service, and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We, therefore, recommend that you periodically review this page.
Information We Collect
We will collect and process the following personal information about you:
- Name
How We Collect Your Information
We collect information received from you in the following manner:
- When you fill out the registration form or otherwise submit personal information
- When you interact with the website.
- From public sources provided by you.
How We Use Your Information
We will use the information that we collect about you for the following purposes:
- Creating user account
- Manage customer order
If we want to use your information for any other purpose, we will ask you for consent and will use your information only upon receiving your consent and then only for the purpose(s) for which you grant consent unless we are required to do otherwise by law.
How We Share Your Information
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
- Analytics
We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
We may also disclose your personal information for the following:
- to comply with applicable law, regulation, court order, or other legal processes;
- to enforce your agreements with us, including this Privacy Policy, or
- to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets transferred to the new owner.
Retention Of Your Information
We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected, as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Your Rights
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can by contacting us. We will respond to your request in accordance with applicable law.
You may opt out of direct marketing communications or the profiling we carry out for marketing purposes by contacting us.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Cookies Etc.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our cookie policy.
Security
The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security, and consequently, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Third-Party Links & Use Of Your Information
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Grievance / Data Protection Officer
If you have any queries or concerns about the processing of your information that is available with us, you may contact our Grievance Officer at Arthrex Grand Rapids. We will address your concerns in accordance with applicable law.
Arthrex, Inc., along with its subsidiaries and affiliates (together “Arthrex”), is strongly committed to maintaining the privacy of users of our website(s) and associated products and services (collectively, the “Site”).
This Privacy Notice describes the practices that Arthrex follows regarding the collection, use, storage, and disclosure of personally identifying information (“Personal Data”) we collect or receive from individuals, such as health care professionals, job applicants, employees, agents, consultants, contractors, vendors, service providers, business associates, and other users of our Site (each a “User”) in connection with use of this Site.
This Site presents the products and services of Arthrex and its international corporate affiliates (each a “Local Arthrex Company”). Therefore, the Site may provide different settings with respect to your language and country and different subpages describing the products and services of different Local Arthrex Companies (each a “Local Subsite”).
This Site and all Local Subsites are exclusively operated and controlled by Arthrex, and Arthrex is the sole controller of Personal Data collected through this Site and all Local Subsites. However, when accessing this Site and any Local Subsite, you should be aware that:
- Special rules and procedures may apply to your Personal Data based on your country of origin. The rules and procedures applicable to users from particular jurisdictions are outlined in Local Addendums to this Privacy Notice. The rules and procedures described in Local Addendums may override some or all of the rules and procedures described in the main body of this Privacy Notice. You should be aware that some or all of the information in the main body of this Privacy Notice may not apply to you.
- Arthrex will share personal data collected through the Site with the local Arthrex company that operates in or for your country of origin. You can find more information in the “How we share and disclose Personal Data” section.
Arthrex takes User information seriously, and we want anyone who submits Personal Data to Arthrex to be comfortable with our policies. When registering or submitting Personal Data to our Site or providing Personal Data to Arthrex by any means in connection with this Site, you should be aware of the practices described in this Privacy Notice. If you have any questions about this Privacy Notice or your use of our Site, don’t hesitate to contact privacy@arthrex.com.
Arthrex periodically evaluates its privacy policies and procedures to implement improvements and refinements. Therefore, to the extent permitted by applicable laws, Arthrex reserves the right to modify or amend this Privacy Notice at any time and for any reason. When this Privacy Notice is amended, Arthrex will revise the “last updated” date at the bottom of this Privacy Notice.
Arthrex, Inc.
1370 Creekside Blvd.
Naples, Florida 34108
How We Collect Information
Arthrex collects information that is voluntarily provided to us by Users via our Site. Our Site aims to establish business connections with Users and provide information about Arthrex products and services to facilitate treatment, medical research, and product improvement. Information may include your name, contact data, email address, street address, and telephone number so that we may enhance your Site visit or follow up with you after your visit. If you are a healthcare professional, we may gather additional information about your field of expertise as part of the registration process and your ongoing use of the Site.
Cookies and Web Beacons
Arthrex does not directly collect personal data about users’ online activities over time or across third-party websites or online services. We may use certain technologies to monitor technical information about the Site’s use. To facilitate easy navigation within the Site, our service provider(s) or we may use cookies (small text files stored in a User’s browser), web beacons (electronic images that enable counting of visitors who have accessed a page or certain cookies), or similar technologies to collect data (all such technologies are herein collectively referred to as “Cookie(s)”), such as IP address, domain, browser type, and pages visited. You can find more information on how this is done in the “Cookie Notice” section.
Certain jurisdictions require express User Consent before the activation of cookies. If you access our Site from one of those jurisdictions, you will be notified of the use of cookies in advance and asked to provide your express consent through our cookie management tool. This will also allow you to manage and change your choices (including the withdrawal of consent) at any time.
“Do Not Track” Disclosure
Arthrex does not permit third parties to track consumer behavior over time across third-party sites or services when you use our Site. Cookies can be rejected by amending your cookie preferences through your browser settings, but you may be denied access to some parts of the Site if your browser rejects cookies. To learn more about cookies, including how they have been set and how to manage and delete them, visit www.allaboutcookies.org.
How We Use Personal Data
If you provide your contact information through our Site, Arthrex may contact you regarding products and services (such as seminars and webinars) offered by Arthrex. We may also use information collected through our Site for research regarding the effectiveness of our Site and related marketing, advertising, and sales efforts.
If you have voluntarily provided Personal Data, we may contact you via email or regular mail regarding Arthrex’s products and services that may interest you, if this is compliant with the laws of your local jurisdiction, or if you have separately consented thereto. You may request that we discontinue sending you such materials by following the unsubscribe instructions in the communication at any time.
Data Integrity
Arthrex will make reasonable efforts to ensure that Personal Data is accurate and updated, adequate, relevant, and not excessive for the purposes for which it is processed and kept only for the period necessary for permitted purposes.
Data Retention
Arthrex may Process your Personal Data as long as necessary to fulfill our contractual and legal obligations. If your Personal Data is no longer required to meet legal retention obligations under applicable local law or Arthrex’s legitimate interest, it will be deleted or anonymized.
How We Protect Your Personal Data
Arthrex takes reasonable steps, consistent with generally accepted industry standards, including technical, administrative, and physical safeguards, to protect your Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction and to ensure its security in our systems and processes. Please refer to the Arthrex technical and organizational measures catalog for more information. Internally, we will restrict and regularly review access rights to your Personal Data to those who need access to the information in order to perform a job function.
How You Can Help Protect Your Personal Data
If you are using a feature of the Site for which you registered and choose a password, we recommend that you do not disclose your password to anyone. We will never ask you for your password in any form of communication. You should also remember to sign out of the registered page by closing your browser window when you have finished to ensure that others cannot access your Personal Data.
Links to Other Sites
Our Site may contain links to other sites, including those of our business partners. Arthrex is not responsible for the privacy practices or the content of any third-party sites. Visitors will need to check the privacy notices of these third-party sites to understand their policies.
Children’s Privacy Protection
Arthrex understands the importance of protecting children’s privacy in the interactive online world. The Site covered by this Privacy Notice is not designed for or intentionally targeted at children 16 years of age or younger. The age of children stated above may differ in accordance with applicable laws of your local jurisdiction.
Sharing of Personal Data
Your Personal Data may be shared internally and externally as described below. In instances of the international transfer of Personal Data, including the transfer to countries without data protection rules similar to those in effect in your country of residence, such transfers would be based on the standard contractual clauses as the primary transfer mechanism and additional safeguards would be implemented through technical and organizational measures.
Sharing of Personal Data With Local Arthrex Companies
Your Personal Data may be shared with a Local Arthrex Company that operates in your jurisdiction or based on your request. You can find a list of Local Arthrex Companies. All companies within the Arthrex group maintain the highest data protection standards and state-of-the-art technical and organizational measures. That entity will control Personal Data shared with a Local Arthrex Company in accordance with applicable local laws.
Disclosure of Personal Data to Third Parties (Other Than Local Arthrex Companies)
Arthrex may use independent companies or other third parties, including individuals, agents, consultants, contractors, vendors, and service providers, to provide services to Arthrex in IT, security, hosting, analytics, cloud storage, administration, etc. Personal Data may be transferred to such third parties only when reasonable and appropriate steps have been taken to maintain the required level of data protection, including the provision of notice and choice where appropriate. All third parties are required to comply with Arthrex’s privacy practices and policies and are permitted to use Personal Data only to perform services on behalf of Arthrex. A company that processes Personal Data on behalf of Arthrex is allowed to do so only if it guarantees to provide the technical and organizational security measures required for processing Personal Data.
Arthrex may share Personal Data as required or permitted by law to comply with legal requests or when Arthrex believes in good faith that disclosure is legally required or otherwise necessary to protect Arthrex’s rights and property, or the rights, property, or safety of others.
What Are Your Rights
Any individual whose Personal Data has been provided to Arthrex has the right to obtain confirmation as to whether their Personal Data is being processed. In this context, an individual has the right to request that Arthrex corrects inaccurate and/or completes any incomplete Personal Data; the right to request the erasure of certain Personal Data, such as Personal Data which is no longer necessary for legitimate purposes; the right to request the restriction of the processing of certain Personal Data (e.g., inaccurate data); and the right to data portability. Individuals also have the right to object to certain processing activities of their Personal Data. Subject to local privacy regulations, individuals are entitled to submit a complaint to a supervisory authority.
How You Can Access, Update, and Correct Your Information
Users who choose to create an account on our Site may access their user profile, correct and update their information, or unsubscribe at any time.
Arthrex commits to resolving complaints about your privacy and our collection or use of your Personal Data. If you have any requests or questions about this Privacy Notice or Arthrex’s privacy practices, please contact Arthrex at privacy@arthrex.com